Last updated: July 2026
1. Who we are
Mahad Impex ("we", "us", "our") is a Faisalabad, Pakistan-based manufacturer and exporter of home textile products. This policy explains what information we collect through mahadimpex.com, how we use it, and the choices available to you.
2. Information we collect
We collect information you provide directly to us, specifically:
- Name, email address, company name, and phone number, when submitted through our contact or quote request form
- The content of your message or product enquiry, including any products you add to the enquiry cart
We do not require account creation, and we do not collect payment information through this website.
3. How we use your information
We use the information you submit solely to:
- Respond to your enquiry or quote request
- Communicate with you about products, orders, or business discussions you initiate
- Maintain internal records of business correspondence
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-party services we use
- Formspree — our contact form is processed through Formspree, a third-party form-handling service, which delivers submissions to our email inbox. Formspree's own privacy policy governs how it handles data in transit.
- Google Maps — our Contact page embeds a Google Maps view to show our location. Google may set cookies or collect usage data when this embed loads, governed by Google's privacy policy.
- WhatsApp — if you choose to contact us via WhatsApp, that conversation is governed by WhatsApp's own privacy policy, not this one.
5. Cookies and analytics
This website does not currently use first-party analytics or advertising cookies. If that changes in the future, this policy will be updated accordingly before any such tool goes live.
6. Data retention
We retain enquiry and correspondence records for as long as reasonably necessary to manage our business relationship with you, or until you request deletion.
7. Your rights
You may request access to, correction of, or deletion of any personal information you've submitted to us at any time by emailing info@mahadimpex.com. We will respond to reasonable requests promptly.
8. International data transfers
As we serve buyers across multiple countries, information you submit may be processed on servers located outside your home country, including in Pakistan and wherever our third-party service providers (see Section 4) operate their infrastructure.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page will always reflect the most recent revision.
10. Contact us
Questions about this privacy policy can be sent to info@mahadimpex.com.